FAQ

•  Am I able to fast-track my online order?

Yes, absolutely! We know how exciting it is to receive your beautiful new pieces, so we do offer express shipping for those moments when you just can't wait. Simply select this option at checkout, and we'll make sure your Siresa treasures arrive as quickly as possible, adding that touch of magic to your day sooner.

• What does a waiting list mean?

Sometimes, our products receive so much love that they sell out early—but don’t worry, we can still help! If an item is on a waiting list, it means it’s currently out of stock, but you can sign up to be notified when it becomes available again. Once restocked, we’ll prioritize fulfilling orders from the waiting list. Please note that joining the waiting list does not guarantee a purchase, but it ensures you’ll be among the first to know when the item is back!

•  Can I cancel or update my order?

We know that plans can change, and we’ll do our best to help! However, due to the high volume of orders we process, we’re unable to make changes once an order has been placed.

If you need to cancel your order, we’ll try our best to accommodate your request, but we cannot guarantee it will be possible.